Telkom Mobile afraid to respond

I was contacted by a representative of Mobile talk selling on behalf of Telkom Mobile to renew contract with a special that was being run. I confirmed the package and details when he went through the contractual recording. Needless to say after subsequent queries I received feedback from Mobile Talk confirming misrepresentation on their behalf.<br> I then receive an sms from Telkom saying I am in arrears, I check my account and see only R259 was deducted and when I called Telkom they could not explain but told me that I owe more than R600. I disputed the amount but also asked why they did not debit me as I had money in my account?? I then on the 15th of January 2016 see that a debtors company tried to debit R1300 odd off my account (New Debt). No effort was made to contact me as well as the fact that I had logged a query with a reference number but Telkom just hands me off to New Debt and doubles the amount.<br> Oh, I forgot to mention that the account has been suspended some three weeks back.<br> When I initially called Telkom I was promised 72 working hours response, nothing... I investigated myself and got all the facts for them and still no one has even bothered to call me.. Poor Telkom