DC
Dustin C

1 reviews | Active since Oct 2012

16 Mar 2018, 10:57

Telkom mobile accounts

After 2 month I am still waiting for a my accounts to be fixed by Telkom mobile . One number has been unlock but they reset it from 10 month old to 1 month and one acoount is still locked, even after phone and going in to store every day there has been nothing done

0
Replies (3)
Telkom
Telkom's reply09 Apr 2018, 13:41
Official

Hi ******

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction REF: AI***

Regards
Keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply05 Jun 2018, 07:36
Official

Hi Dustin,

Thank you for getting in touch with us, we apologise for the late response.

This is to confirm that your query will be closed due to no account details provided or contact number, you can email us at social@telkom. co.za for further assistance.


We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,

DC
Dustin C's update05 Jun 2018, 07:43
Reviewer Update
well seeing as no one every get back to me regardless my many time i try email and phone you i dont see the point