Telkom mobile account number ***

<p>I've cancelled the subscription on 18 April 2016 which was within the seven (7) day cooling period, the service was activated on 14 April 2016.</p> <p>The Wi-fi wireless router has been collected on 20 April 2016 already after the telephone cancellation.</p> <p>The reason for cancellation of the service is because I was told in February 2016 by Raheesa Sheik, employee number 11141 from the sales department that my current Telkom ADSL line will be cancelled automatically when the wireless router has been activated, from my side I will only have to cancel the Telkom telephone line with Telkom should I not want to make use of it.</p> <p>Once the wireless router has been activated and I've contacted Telkom to cancel the telephone line in April I was told that the Telkom ADSL line is still active, I phone mobile talk and was then told that the ADSL line was not cancelled by mobile talk as I was suppose to cancel it, but that was not what was told to me during my application in February. </p> <p><br />On 18 April 2016 I decided to cancel the contract as I feel that I was misled and could not afford to pay 2 service providers at the end of April 2016 and because Mobile talk was not honest about the cancellation of the ADSL telkom line. I was then told that the service will be cancelled immediately and the wireless router will be collected, after Mobile talk contact me to confirm when it will be collected at the same address it was delivered. </p> <p>On 19 April 2016 the delivery/collection company showed up at the collection address without even informing me that they are coming to collect the router. They were informed that they can collect it the next day, 20 April 2016, as it was not at the collection address. On 20 April 2016 the company came to collect the router, only 2 hours after the router was collected I was phoned and informed that the company is coming to collect the router.</p> <p>Since then every month they debit my account with a diffrent amount, I contact and sent several emails to them and get confirmation that the service will be cancelled. I've even received an SMS that it is cancelled. </p> <p> </p> <p>Now once again they have debit my account on 29 July and 30 July 2016. </p>