1 reviews | Active since Mar 2017
Telkom Mobile Account
<p>I upgraded my contact with Telkom and add one more phonee for R132.00 + R99.00, in total was R231.00.</p> <p>Telkom added more product on my contract that i did not activate .e.g 1G bundle for R 115.45 ,more minites without my knowledge. I logged in complain and issue was resolved but my SIM was suspended even though Telkom continueing to bill me.I tried to call them but no one responded to me .I kept on receversing their amount every months because they whare not offering me any help. Apparently thet have terminated my contract and charge me penalty fies without discussing the contract termination with me.</p> <p>I had few of my freiand who exprience the same issue with Telkom , charged staff that they didnt sign off on their contract ........very BAD SERVICE</p>
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Collections Team.
Your reference number is ***3.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Collections Team.
Your reference number is ***3.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Hi Bucie
You promised me that your collection team will contact me but even until now nobody has contacted me , the only thing that is happening Telkom is busy debiting the money since from the 25th of this months an amount up-to 39000 , which is the termination fee and we nerve agreed about this in our conservation .This is very BAD and BULLYING services from Telkom.The next thing i will be listed on Credit berue get my credit record tarnished because of irresponsible and *********** Telkom .i will have to find a way to report you to a relevant authorities if you dont sort this mess out.
Hi Bucie
You promised me that your collection team will contact me but even until now nobody has contacted me , the only thing that is happening Telkom is busy debiting the money since from the 25th of this months an amount up-to 39000 , which is the termination fee and we nerve agreed about this in our conservation .This is very BAD and BULLYING services from Telkom.The next thing i will be listed on Credit berue get my credit record tarnished because of irresponsible and *********** Telkom .i will have to find a way to report you to a relevant authorities if you dont sort this mess out.