1 reviews | Active since Jul 2018
TELKOM MOBILE A CONSUMER CHEAT
I took a data contract with telkom mobile for R99.00 but they have on several occasions debited different amounts. What is sad is that when i called the consultants they advised me that from their side it reflects that they only received R99.00 a situation that informs me that there is ***** element to that.
When i took the contract i was advised that i would receive a router for Wifi until today i have not received that router. Every month they deposit wifi of which they know i am not in the position to use since they did not give me a router.
Another issue is that telkom goes into my account at any given time and debit these different amounts. of which i reverse and as a result they charge me R300.00 for every returned debit a situation of which i think is absurd. How can a rejection of debit fee be three times the contract amount . i have on several occasion called telkom to have my issue resolved but to no avail. My husband has also been debited more than the contract amount on several occasions.
If two people in one household have the same problem how many other South Africans are suffering in the hands of telkom. For evil to thrive it takes good men to sit and do nothing. Please South Africans be warned.
Hello futhi-dhlamini-mvundla
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello futhi-dhlamini-mvundla
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
