Telkom Mobile

Telkom is helplessly dishonest, difficult to get hold of consultants if one is seeking help. Does not care about customers yet enjoy sucking money out of customers. I've had a bad experience whereby I had a contract with them and I was paying R95 a month. I defaulted on 1 month and the following month my account was debited with R1500 later same month my account was debited with 2500 which I managed to reverse. I struggled to get hold of them for a long time, eventually I managed to speak to someone. When I esquire how is it possible that I can pay such huge amount in one month I was told it's because I skipped a month without paying. I disputed that in a sense that I can't be charged R4000 for not a mere R95 and I was told my problem will be looked into and that did not happen, instead each month my account was being debited with ridiculous amounts and I kept reversing them. Until recently when they decided to forward my case to their lawyer and I'm still waiting for feedback.