1 reviews | Active since May 2015
Telkom Mobile
I'm now really fed up with Telkom Mobile.They ********ly suspended my contracts!!! Now I cant use my phone.All my Data is suspended. I've been to their offices numerous time...wasting my time and petrol.I've phoned them and Still they could not fix their ***** up!! I'm now officially going to launch a complaint for theft and breach of contract against them. And then I'm going to cancel ALL my telkom contracts and go to Vodacom. They cant be as *********** as Telkom. My payment is up to date. When I upgraded my one package TELKOM added me to the incorrect contract. I've spoken to so many people to fix this problem. They even billed me for this incorrect contract. I phoned them and told them that I am not going to pay more than I have to just because Annemarie at Kollonade Retail Park *****ed up!. I reversed my debit order and paid the amount that i was SUPPOSE to pay. So now Telkom says I'm in arrears and the suspended all my contracts!! Last night when the suspended my contract I spoke to Dumisani Gumede who assured me they will assist me in this problem!! But still nothing.I do not want to wait 24hours.This is NOT my doing!!
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that this matter has been escalated to our Billing Department and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Kindly note that this matter has been escalated to our Billing Department and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
