KT
Kim T

1 reviews | Active since May 2011

04 May 2015, 15:03

Telkom Mobile/8ta Data contract still billing

I cancelled my Telkom Mobile/8ta Data contract at your Canal Walk Branch, and was told i would get a cancellation sms which never arrived, i was still assured that March would be my final payment, yet AGAIN the contract is not cancelled and i have been charged again this month. I want this contract to be cancelled with immediate effect, and my R199 x 2 Subscription i was billed to be refunded to my bank account.<br> <br> Please can somebody phone me ASAP regarding this.

0
Replies (1)
Telkom
Telkom's reply04 May 2015, 17:41
Official
Hello Jamie223,

A very good day to you!

We are liaising with the Billing Team and feedback will be provided to you.

Your reference number is SM108195.

Regards,
Joshua Mnisi
Telkom Social Media Team