1 reviews | Active since Jun 2017
<p>I have requested a cancellation and emailed the necessary forms twice for Telkom to cancel my 24 months mobile contract for an Huawei portable wifi device and my Nokia Lumia cellphone. The contract has expired already and I had to close my bank account to avoid an unnessary debit order for R649. I called them today and spoke to Thobela who told me the account is now R829 as they charged me extra monies for a failed debit order. The only amount I need to pay Telkom Mobile is for R229 for my current Samsung Phone I got through them, which I am sorry I decided to go through Telkom. Needless to say, they seem to just ignore a person's requests to actually cancel a contract that is supposed to end anyways. I am not happy at all about the kind of services I am getting</p>
Good Morning Jaques,
We have logged and sent your query to our Cancellation Team for further assistance, feedback will follow.
Your case number is ***9. Please forward your cancellation requests to ***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good Morning Jaques,
We have logged and sent your query to our Cancellation Team for further assistance, feedback will follow.
Your case number is ***9. Please forward your cancellation requests to ***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
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