Telkom Mobile-6 calls to cancel a contract and it's still active

<p>Hi</p> <p>My cellphone contract was nearing the 24 month end period. I called customer service to find out what needs to be done. The helpful agent sent me the cancellation form which was filled in and sent to the adress in November. We are now in January 2017 and my contract is still active. I spoke to 6 call centre agents. I asked to speak to the call centre manager but i just hang on forever.</p> <p>Funny how it takes 5 minutes to sign you up and over a month to cancel. The contract in question is still active.</p> <p>Hoping telkom mobile can end my frustration soon.</p>