Telkom Mobile

<p>I have done a telephonic application on 18 June 2017 for a special that was advertised. The application took over an hour to conclude and after we was finished I was advised that my contract was approved and I was also given a credit limit. I was further advised that the first debit order will go off within 24 hours and thereafter my phone will be delivered to me. I called today (22 June) to follow up on my order as the debit was not done and now i am informed that the contract was declined. How is this possible after i was told that it was approved and my application was successful? I further also app**** for an ADSL line and this was also approved and i was sent a reference number for this, how can i have a reference number and then be told that my application has been declined?</p>