MM
Mpho M

1 reviews | Active since Aug 2016

24 May 2017, 14:48

Telkom Mobile

<p>So i have a contract with Telkom mobile since 2015. My debit order bounced on the 20/05/2017 and i called in to check if i can pay the amount due which is R308.20.</p> <p>The consultant adviced that i actually owe R509.14 when i called in. I was told about the T&Cs under 6.2.9 which i read and it does not specify the actual amount (interest) to be charged. </p> <p>The total interest charged is R294.00. This is even more than my actual contract amount.</p> <p> </p> <p>I am very unhappy and cannot wait to finish my contract. THIS IS A TOTAL *******.</p> <p> </p> <p>Worse part now is i have been holding for a team leader for 30min</p>

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Replies (1)
MM
Mpho M's update25 May 2017, 13:15
Reviewer Update

Yesterday i was advised that the team leader will phone me back as she was busy on the line. Even today i have not received a call from Telkom. POOR SERVICE YET AGAIN.

I even gave an alternative number to be contacted on (Angry)