1 reviews | Active since May 2017

09 May 2017, 18:07

Telkom Mobile

Item: Telkom
Rating: 1

<p>I took a mobile phone contract from Telkom at the beginging of this year (2017), after a month i couldn't make calls nor recieve calls. I took the phone back and they fixed it however after a month again the phone speaker broke I had to book it in for repaire all over again. After one month without a phone they sent me sms that I should submit the proof of purchase which I submitted initially when I booked my phone for for the second time. My phone spend more time at Telkom than with me but thet never miss to debit my account, their service is trully horrible. I thinking of cancelling the contract.</p> <p> </p>

Helpful (0)

Replies (7)

Telkom's replyOfficial

10 May 2017, 09:07

HI pakiso-molete

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom's reply10 May 2017, 09:07

Official

HI pakiso-molete

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom's replyOfficial

11 May 2017, 15:38

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

Telkom's reply11 May 2017, 15:38

Official

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

Telkom's replyOfficial

11 May 2017, 15:38

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

Telkom's reply11 May 2017, 15:38

Official

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

Telkom's replyOfficial

11 May 2017, 15:38

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

Telkom's reply11 May 2017, 15:38

Official

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

Telkom's replyOfficial

11 May 2017, 15:40

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

Telkom's reply11 May 2017, 15:40

Official

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

Telkom's replyOfficial

11 May 2017, 15:48

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

Telkom's reply11 May 2017, 15:48

Official

Hi Pakiso-molete

Kindly provide us with the affected number, ID number & alternative number so we can assist.

Regards

Sifiso

Telkom Social Media Team

Best regards,

's updateReviewer Update

11 May 2017, 23:47

Affected number ; **********

ID : ********** 501088

Alternative number : **********

's update11 May 2017, 23:47

Reviewer Update

Affected number ; **********

ID : ********** 501088

Alternative number : **********