Telkom Mobile

<p>Good morning</p> <p>On the 7th of December 2016 I app**** for this “Huawei E5573 MiFi Router with 2 Gig anytime and 10 Gig Night Surfer.” For R 99.00. On the 15th of December 2016 the deducted R150.00 they said it was an initiation fee and then the 25th of January 2017 conveniently the deducted another R150.00 initiation fee plus they deducted R713.08 . I did not get an account statement, I got it on request only when I started a fight. I went into Vaalmall Telkom Direct I had a fight and only then they emailed me a statement. They told me in a telephone conversation that I used R500-00 out of bundle data the 30th of Dec 2016 which could not have been because we were at the river with my cousin’s party that migrated to Germany the 2nd of January 2017. I would like to return the router and stop the contract because like you can see the monthly rate is R213.08 and not R99.00 like advertised. I am very disappointed with Telkom I have been on their internet package for more than 12 years and this is how they repay me.</p> <p>Regards<br />Johann Steffen</p>