Telkom Mobile - 4 Weeks no phone delivered

<p>My phone was supposed to be delivered almost 4 weeks ago after i did an upgrade. after a week past, i phoned the courier conpany to find out what is going on. They told me they were high-jacked, and that all phones have been ****** so i must call telkom. I tried for the past 4 weeks to get a answer from telkom mobile as to why no one called me or told me what is going on. I kept getting a message saying we are escalating it but not one called me regardsing my phone. I then email telkom to cancel my contract due to the lack of transparency and feedback that i requested over and over. This was ignored as well. Today i get a message saying my phone is on its way. I asked telkom why should i saty and they should at least give me some sort of reason or incentive to stay after treatoing me like this. All i got was from the user who emailed me is "i am not authorised to do this". </p> <p> </p> <p>Telkom cannot just do what they want and expect their customerts to sit back and go along for a 4 week ride.</p> <p> </p> <p>This is not good enough for an existing customer trying to upgrade. </p>