1 reviews | Active since Jan 2017
Telkom mobile
<p>I have been using the telkom mobile for my internet needs for the past few years, however the service has been steadily declining until October 2016 when it all but ceased.<br />Constant disconnections from the service <br />After filing a complaint in October 2016 nothing was done and Telkom decided to close the case in December 2016 without fixing the problem with just a sms notification on my phone.<br />I re-opened the case in 5th January 2017, it is now 20th January 2017 and no technical support.<br />I have been querying this fault almost every day and the call center just escalates the service request yet nothing is actually done. Worst service ever. Stay away from Telkom.</p> <p> </p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Hi Dominik
May you kindly provide us with your id number or the telkom affected number.
Regards
Diketso
Telkom Social Media Team
Best regards,
Hi Dominik
May you kindly provide us with your id number or the telkom affected number.
Regards
Diketso
Telkom Social Media Team
Best regards,
Good Day
Hope the message finds you well .
Case : ***0
This serves as notification that above case is in progress and further correspondence will follow .
Regards
Social Media Team
Best regards,
Good Day
Hope the message finds you well .
Case : ***0
This serves as notification that above case is in progress and further correspondence will follow .
Regards
Social Media Team
Best regards,