MD
Muziwandile D

1 reviews | Active since Dec 2016

12 Dec 2016, 12:50

Telkom Mobile

<p>I was called by one of telkom customer sales people to offer me a new Cell phone , which I took for a P9 Lite which was R199p.m.</p> <p>I was i asked that woman more than once what it included and she said the free me 100 package. While my debit order goes and I am charged R270 instaed of R199 and I have called the agent on the call center and Guess what they havn't helped me on single bit.</p> <p> </p> <p>I was told to wait 7 working days for my matter to sloved and 12 days later nothing no help and still havn't recieved my money.</p> <p> </p> <p>I want my money Telkom</p>

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Replies (1)
Telkom
Telkom's reply12 Dec 2016, 23:05
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team

Best regards,