Telkom Mobile

<p>I do have a ADSL line and struggled for two months to upgrade from 1GB to 10GB. Finally I was helped and received my normal bill with the 10GB which I pay via debitorder each months. A month after an additional amount was deducted for n telkom mobi!!! I reversed the debit order and phoned telkom. I spoke to 5 different people..not one was able to tell me what that was for. So they logged a ***** case and gave me a reference number. Next month dubble that amount was deducted. Once again I phoned telkom and gave them the reference number. The person said she can see there is a reference number but can not see what it was for!!!!! So she logged an investigation. After that a bill was delivered to my physical adress...It was for Telkom Broadband!!! Which I cancelled 5 days after they installed it because I want to keep my ADSL line rather than the LTE. But how is it possible that the first time when I phoned to enquire amout the debitorder not one of the 5 people could pick up any mobile device with my ID number or business name and registration number. I dont have a modem for this broadband, have not used it once!!! And now I received another bill almost R1000. How do I pay or cancel something that Telkom can not pick up on their system???? </p>