PK
Pieter K

1 reviews | Active since May 2016

06 Oct 2016, 13:56

Telkom mobile

<p>I filed a complain a few weeks ago about telkom that can't copy your surname or adress from a document that you gave them when you opened the contract. Now I suddenly get a debit order rejection fee of little over R130 that was added on the 7th of September. I rep**** on both the messages they sent that it should be on the 15th of the month. PS my surname and address is still incorrect. </p>

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Replies (1)
Telkom
Telkom's reply07 Oct 2016, 09:50
Official

We have tried contacting you telephnically with no luck.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is ***5.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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