HB
Hannelie B
1 reviews | Active since May 2018
24 May 2018, 12:19
Telkom mobile
Hi have locked a claim for a refund on my telkom mobile on the 21st of February. 2018 I paid my telkom and telkom mobile in advance for the year and by accident pay my landline into the mobile account . I have called them several times and send my bank statements at least to 4 or 5 different people. Every time I call they tell me the account is closed and I need to send my bank statements again . In the meantime my telkom landline go in arrears. Is there a way that you can please help me
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Telkom's replyOfficial
05 Jun 2018, 13:37Hi, Hannelie.
This response serves as confirmation that your query has been received. It has been tasked to the mobile division to follow up and assist.
Your interaction reference is AI***.
Regards
Terrick
Telkom Social Media Team
Best regards,
Telkom's reply05 Jun 2018, 13:37
Official
Hi, Hannelie.
This response serves as confirmation that your query has been received. It has been tasked to the mobile division to follow up and assist.
Your interaction reference is AI***.
Regards
Terrick
Telkom Social Media Team
Best regards,