1 reviews | Active since Feb 2015
Telkom mobile
My mum took out a contract with Telkom mobile around November last year.
It the uncapped internet for 799 per month which suppose to include a 2g SIM card and a media box for live streaming.
It is now April and she hasn’t received the sim or media box for live streaming. She has been to the overport city branch in durban and they said they are going to post it when they have stock. Whenever she goes they never have stock.
So basicly she isn’t getting what she signed up for and they giving her the run around. This is ridiculous and disappointing service.
She is close to asking for her money back for all these months. We would like an answer and assistance. After many attempts and 5 months later we are now frustrated with Telkom.
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,