1 reviews | Active since Apr 2018
Telkom Mobile.
#noStars.
Telkom has been a pain from the very beginning. They have taken a product back from me in January. It was NEVER activated. It was RETURNED through their courier who came and collected it as it was a double order made by THEIR sales person. Now it becomes MY problem when they debit my account for the money that i am refusing to pay... for a product that I DO NOT even have in my possession. This in my opinion is theft. I have been referred and referred and still nothing. They have still not cancelled this - we are now in April. This happened in January. You can speak to a supervisor, he promises to call you back. They promise to escalate the matter - they never do. If this does not get sorted out soon, i will have no option but to cancel my contracts and take legal action as this is pathetic now. I am sitting short on money now. I understand not everybody lives by a budget but I do. I cannot afford to pay thousands of rands for something that I have never used! #IwillNotEvenReccomendTelkomToTheDevil.
Good day JenniEvans,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Good day JenniEvans,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
