MM
Meriam M
1 reviews | Active since Mar 2018
22 Mar 2018, 17:11
Telkom mobile
Kindly assist, i ordered a cell phone online Sony XperiaXA1 Ultra at Telkom Pretoria and I have been communicating with them telephonically. A pro rata amount of R189,00 was deducted from my bank account, however I still don't have the device. I'm really desperate I'm even thinking of opening a case of theft at police station. Regards, Meriam Malapane ********** 100
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Replies (2)
Telkom's replyOfficial
16 Apr 2018, 12:00Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply16 Apr 2018, 12:00
Official
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's replyOfficial
30 May 2018, 10:42Hi Meriam ,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was activated on *** FreeMe 1GB Deal with Sony Xperia XA2 Ultra Black.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply30 May 2018, 10:42
Official
Hi Meriam ,
Thank you for getting in touch with us, we apologise for the late response.
This is to confirm that your contract was activated on *** FreeMe 1GB Deal with Sony Xperia XA2 Ultra Black.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,