1 reviews | Active since Jan 2016
Telkom Mobile
Sold/hounded into a new contract and phone on 1 Feb 14 Feb - called to follow up on order - no record of it, not there so i ordered my upgrade on current number, which is now month to month 16 Feb - that 1st phone arrives........
I was told that first order wasnt done, now i have ordered two cant cancel upgrade phone through 180181 you have to go it through sales sales dont answer their phone
please someone call me i am not without a phone at all as my original phone was ****** on 12 Feb
i do not want two phones or contracts
customer service can see the upgrade order on the system but cant delete it, has to go through sales, really?
I need assistance, this is very frustrating.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
