Telkom mobile

Hi Bianca Delo

im Tevin Prince

ID number ********** 359087

Reason for cancellation is due to the fact that i lived in the northern cape carnarvon ive been having problems for the last 5months one of the people at the telkom branches told me my device will work in the northern cape when i moved down to the northern cape my service wit you guys were not that pleasent because i did not have coverage and i logged it since end of april with you guys and ive been debted for 5months and 3weeks ago someone called me and said i should drive to kimberly and take out a new telkom product which i have done and which is also more expensive and i was willing to pay for it and she said that i won't be paying any promt fees and when i get the new product but yet still when i recieved my monthly statement it stated i will have to pay 1600 and something which im not happy and i was.told also no promt fees and since ive been complaining my problem wasnt even sorted out since day one which im very unhappy with telkom service and im will to take any prompt fees which you people will have to take from the money telkom owe me which was 499 per month which i did not make use of and multiply is by 5months then you people or your company can use to cover up my cancellation fee if you guys have a problem with it i will take it further with the matters in my own hands im seriously unhappy with this service and would not recommend it to anyone thus far i do not want this service anymore i will be taking the unit into a telkom branch and your company will have to work on my cancellation from there thanx.

contact number ********** 526

thats just one of the complaints i had before i had to change my plan because i needed it to work which i am still unhappy with there service this is all my reference numbers i got since the 17th of april but wasnt sorted because i had to change to a more expensive plan

Reference number ********** 7 and there is more i spoke to so much people and there cape town and durban call centres and joburg branch

i spoke to a Divan Snyders Ledomaine Johnson

i was at the somerset mall branch to at telkom and they actually couldnt even cancel it all they want is money and it they had to keep to my agreement from day one then there wouldnt be this problem but im unhappy with this service and no one can help me so now im taking it further.