JM
Janice M
1 reviews | Active since Apr 2018
30 Apr 2018, 16:29
Telkom Mobile 20gig data bundle not loaded.
I purchased a 20 gig Data bundle on the 25 April 2018 at 6.13am from Telkom Mobile. It is now 5 days later and still no data has been loaded. Countless calls holding on for 30 plus minutes at a time, every operator giving me a different turnaround time of when the problem will be resolved. The latest one saying 9 working days. In the mean time I have purchased smaller bundles to continue my business costing me more money. No courtesy vouchers for the inconvenience. No real solution. I am fed up!
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Replies (1)JM
Janice M's updateReviewer Update
14 May 2018, 19:49Thank you for your response.
However I am still waiting for a solution.
I am desperately needing this data for my business to continue, I can not afford to buy more smaller bundles and it is now over 20 days since my 20 gig purchase!
JM
Janice M's update14 May 2018, 19:49
Reviewer Update
Thank you for your response.
However I am still waiting for a solution.
I am desperately needing this data for my business to continue, I can not afford to buy more smaller bundles and it is now over 20 days since my 20 gig purchase!