1 reviews | Active since Oct 2017
Telkom Mobile - 2 months and counting still waiting for number transfer to upgraded contract
Telkom have done it again with their horrible service! I received a call from Telkom mobile to have my contract upgraded 2 1/2 months ago. They sent me the phone with the 2 sim cards that the old numbers ********** 227 and ********** 788 were supposed to be transferred to. 2 Months later still waiting - It is with their back office team. Every time I call they say it is still with their back office team. I AM BEING CHARGED FOR 4 NUMBERS! They take my money and still I cannot use the numbers! Telkom Mobile customer service and back office service is shocking! Still waiting - Today they tell me their back office team is still busy. Escalated to so many managers and zero call back. Call me back on ********** 405 please! Get you act together Telkom Mobile! You cannot treat paying customers like this, take their money, overcharge them and give no service! Shocking Shocking Shocking!
