Telkom Mobile

Telkom mobile since Jan this year they are not debiting my account accordingly. However this is not the case to date. They are continually ignoring my plea for help. I have been to the store personally at Pavillion in Durban. No luck. The billing dept is so *********** and ill-literate in my personal opinion. They are billing me the current and previous month. Listed me on ITC and further more they just don't seem to understand, how can I be billed for May when we are currently in May.