Telkom Mobile

I have app**** for a Iphone 6 at the Tygervalley branch a few days before Christmas 2015, as my phone got ******. The store advised that they might receive stock the following week, but that they will let me know. You cannot call the store for feedback or how far in process we are, because I was told that they have no phone. So I went into the store (Which is very inconvenient for me to do 10 times) to go ask for any feedback again. This time, magically there was a phone number for the store I could call. I tried several times, and it just rings and rings! Upon my 5th time going into store, I was told that there is no news, that they cannot tell me when my phone will be in stock. They can also not give me a contact or anything to follow up, and their attitude is of such a way that they just dont care. The one lady even didnt pay attention to me, as I was trying to have a conversation with her. So basically they can do nothing, and want to do nothing. <br> <br> My husband and myself have been contemplating to switch to Telkom Mobile, but after this non existant service, it seems we should stay right where we are. If this is the way that customers get treated, I dont want to be one.