1 reviews | Active since Oct 2015
Telkom Mobile
We have all heard these great mobile deals that Telkom mobile have been offering? So I went to eastgate on 3 occasions to apply and 2 of the 3 I was turned away because of no stock on the 3rd time the consultant said but why don't you still apply? So I said the other 2 times I was told to come back. BTW on all three occasions I sat in the que for over an hour! So I app**** for mytalk 100 that has the P8 lite and it was approved. Now we are heading into 2 weeks since I officially app**** and I have still not received my phone but it is heading into week 5 since Telkom has not had stock! I spoke to the manager of Telkom eastgate and he can't give me a proper answer to why there is a stock delay! Why advertise these deals if you cannot supply the stock!!! I think Telkom should compensate everyone who is still waiting for their contracts with a free handset upgrade for the contract app**** for!! This is unacceptable and very poor service!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155622.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155622.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
