Telkom Mobile

App**** for a second line on my existing contract for my daughter. Approved and picked up phone on 18 APRIL 2015. Discovered that there was no signal at her residence (much like the rest of JHB where Telkom has no/limited signal). Returned the phone to the store on 19 APRIL 2015 well within the 7 day cooling off period, which when i last checked was still a consumer right. Lo and behold i receive a statement with charges for said second line. Phoned and explained. New statement charges reversed and corrected in June statement. JULY statement arrives with a R 4000.00 termination penalty I naturally returned this debit order.. A LONG string of communications, emails, phone calls, personal calls on the Broadacres store ensued. To no avail, no one can help, everyone agrees that it was done incorrectly, yet two months later still no resolution. Telkom then started with an underhanded debit order system of just taking random amounts off my account. R 1500 here R 2000 odd there and Up to R4400 at one time. 16 SEPTEMBER all my services suspended. This is just plain ****gery by Telkom. Incompetence, lack of customer care, bullying by a corporate. I am suffering business losses as a result.