Telkom Mobile 0//10!!!

So I just joined Hello Peter to attempt to get a response from Telkom Mobile. It has been MONTHS, since February to be exact, that I have been requesting a response from ANYONE - heck, by now an automatic response would be better than nothing.

My contract ends - I follow suit and have it cancelled as requested by an agent, 21 days and a follow up will be recieved they say. It's been 5 months , 4 emails, several calls, several live chats and 4 telkom invoices. But still no response.

I have always received great service but the last couple of months have been disgusting. The agents were so uninterested to find a solution and kept saying they would follow up without actually following up.