TELKOM MOBI *****
<p>Telkom mobi approved a mobile contract in my name, without doing ITC check - cause my ID and bank details has been *****ed - after my ID has been red flaged since January when the same person try at Cell C several times . Telkom approved a Iphone 7 with a rediculous amount of data and Debited R2600 from my account.....</p> <p> </p> <p><br />Ive made numerous phone calls to log and ask to speak to supervisers and ***** department.</p> <p>Telkom Mobi in Traderoute route mall is where the contract was taken out - and since 1 Marchthat branch phone engaged - first time I got through on that number the person said he will get back to me , still waiting.</p> <p> </p> <p><br /> </p> <p><br />***** case is open 1 March apready , contract line was still open after a week after I told them its not me .</p> <p>Now you deducted another amount of R1500 -</p> <p>no feedback on emails, no follow up . PATHETIC!!!!!!!!!!!!!!!!!</p> <p>REF ********** 0</p> <p> </p> <p><br />IM furious!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>How do you just approve a ID application with out checking???</p> <p> </p>
Thank you for your feedback,.... 15 days later......WOW why must we go this way through Hello Peter to get feedback???
Just to inform you .....Another amount out of my account this morning R4158.62...yesterday R1500??? Since when do you do debit orders middel of the month, but in feb it was the 28th??
we standing on an total amount of R8258.62 .....
Why cant any of those people ( 5 people if send the emaill to with the case number and my details) just inform me we working on this?
Ive just log another request at customar care 9h45 ...will see if they gt back to me and what excuse theyve got this time.
If the media is the only way to get this situation solved, thats my next step. People already shared it on social media .
Thank you for your feedback,.... 15 days later......WOW why must we go this way through Hello Peter to get feedback???
Just to inform you .....Another amount out of my account this morning R4158.62...yesterday R1500??? Since when do you do debit orders middel of the month, but in feb it was the 28th??
we standing on an total amount of R8258.62 .....
Why cant any of those people ( 5 people if send the emaill to with the case number and my details) just inform me we working on this?
Ive just log another request at customar care 9h45 ...will see if they gt back to me and what excuse theyve got this time.
If the media is the only way to get this situation solved, thats my next step. People already shared it on social media .
Thank you Launa.
Thank you Launa.
