Telkom Mix contract does not get cancelled.

1. Telkom Mix Contract.<br> 2. Contract period is 24 months.<br> 3. After 24 months, all necessary cancellation forms are filled in to cancel.<br> 4. Send to the correct departments TWICE. Nothing happens<br> 5. Sent all documentation to the Escalation Department TWICE. Nothing happens.<br> 6. Telkom continue to bill the Plan 100 AND THE DEVICE installment.<br> 7. Looking for the correct details of Telkom Legal to institute legal action<br> 8. The contract is now running at month 27 of 24