TELKOM MISTAKENLY DEACTIVATED MY PREPAID

I recently took out a contract phone with Telkom, however Telkom decided to deactivate my prepaid cell number, and this has become the biggest problem for me, considering that I am unable to receive business related calls. I have been visiting Cape Town/Mitchells Plain/ Prominade Store to have the number reactivated, i have been going there since 14 December but I am simply being turned away and told that It’s a long process to activate a number and that I should expect a call from them. I have been expecting a call from them since. Recently I went to the store, dealt with a Consultant Priscilla Medee who simply told me that she is going to sue me if I lodge a complaint. I want Telkom to resolve this within the next 24 business hours otherwise I am reporting this to their regulator/Ombuds , going to black twitter and telkom will no longer receive any payouts from me until this is resolved. *** ***. ***