BR
Brian R
1 reviews | Active since Mar 2014
15 Aug 2015, 16:24
TELKOM mistake becomes my problem
I am sick and tired of patehtic Telkom service, they by mistake deactivated my account, yet I have to now wait indefintely till they activate again. NO CUSTOMER service. They deactivate my account, yet still send me a statement. Every agent gives me different story.<br> I will now cancel my subscription permanently with them. SHOCKING service. Average 30min before an agent take smy call.
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Telkom's replyOfficial
16 Aug 2015, 04:18Hello Brian Roos,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135050.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135050.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply16 Aug 2015, 04:18
Official
Hello Brian Roos,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135050.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135050.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media