Telkom missing the goal
Things telkom cellular never tells you. My daughter is on a free me boost 1 gig contract. After more than 3 years they have decided to cut her instant messaging service. It clearly states on the website that social is free. Read a little further and it says free up to 2 gig then they throttle speed down. So no throttling down but complete cut off. Phone telkom to be told their website is wrong!!!! *** after nearly 4 years you move the goal posts?!
You guys are sick selling a product to people that you know full well is a lie.
Hi Charlotte
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
Hi Charlotte
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,