Telkom missed 3 separate full day appointments

Firstly please note this is my second complaint on this platform regarding this matter, the first time Telkom just gave a ambiguous response saying someone will follow up, nothing happened. <br> <br> Made a appointment 2 weeks ago for someone to come and install a line at my house, got a time slot 5 days later between 7:15 and 17:00. Took the day off, stayed home all day, no one came. Called Telkom they said a subcontractor has been assigned and I should wait for him. Waited until 19:00, no one came. Called back the next day, got another appointment for Friday morning. Took the day off, waited all morning, no one came, called again, again Telkom tells me to wait someone will come.. Needed to go do shopping at about 15:00 so went to a mall, at around 16:00 I got an sms saying a technician has been dispatch to my house, so I sprint to my car and race home, AGAIN nothing. This is absolutely ridiculous, how can you schedule a 8 hour gap for an appointment and then not even rock up to said appointment, twice??? Not one apology, not one call to say \listen this is the problem, please be patient\". Now my appointment is in 2 weeks only. No accountability whatsoever "