Telkom Misrepresenting themselves

Telkom Misrepresenting themselves on more than one occasion.

On 3.6.2019 I have received the following message per e-mail from Telkom. Great news! Telkom will be migrating your current DSL access and internet bundle to fibre broadband, at no additional cost to you. As you may be aware, the copper quality in your area has deteriorated over time and has resulted in poor service stability, slower speeds and a higher incidence of faults. As part of our network modernisation process, Telkom Internet in your area will in future be provided over fibre. This will result in an improved service experience, as fibre is the most reliable internet service available

Well after I have phoned more than one's no one have contacted us yet. Today after I saw an ad in the Telkom book of a Fibre line with a Samsung tv included. I decided to upgrade my line to this deal. Well Telkom say they must work through Vuma and the deal will not be offered as Vuma charge more. NO where in this book of Telkom it is said that Telkom will not honor the deal if they have to make use of Vuma as a matter of fact see my e-mail send to me by Telkom saying that TELKOM will be changing my line not that they will be changing my line to a Vuma line. This is Misrepresentation and falls adverti*****t. After being a Telkom client for 2 years on a month to month base I have decided to change my service provider from here onwards as Telkom has no honest or even honorable way in dealing with their clients.

Bye Bye Telkom Hello new supplier of my new Fibre line. This is why your company will keep on struggling. I will be changing my business line due to this as well.