Telkom misrepresentation - ADSL to FTTH offer - Not what was promised - No managers available

<p>Telkom called offering a migration from ADSL to FTTH.</p> <p>Promised: - Same service - same price.</p> <p>Installation and implementationwas swift and efficient.</p> <p>The catch is that it is not the same. Softcap is cut in half. (Was 40GB now 20GB) and I await the next account with trepidation.</p> <p>Also cannot change the "package" to a faster one for minimum 3 months.</p> <p>10210 does not answer - no support</p> <p>10213 needs at least 10 minutes to answer.</p> <p>Managers are "somewhere else, call back later"</p> <p>No wonder the competitors are replacing Telkom at a swift rate.</p> <p> </p> <p> </p> <p> </p>