1 reviews | Active since Aug 2016
Telkom misleads members of the public with the offering buy 1 gig and get 1 free including airtime, sms, and messaging.
<p>The SMS was misleading in that it talks to the offering but is not precise in its instruction. It said buy one gig which is what I did. Not realising that the prompts should have been 1,7,1,1, and so on. I immediatly phoned the Call Centre who tells me that its my fault and they cannot help me and that I should live with the consequences. I expected them to reverse the transaction and they didn't. So Telkom you suck. I will never ever respond to a promotion again. I have forwearded my complaint to the Advertising Standards Authority and also to ICASA. Let us see what they have to say. I also place on record that if this matter is not favourably resolved I will revert to the Consumer Council. Be advised that I will do everything to ensure that your company gets the best advising for the most misleading offering. I wonder how many other people you will have caught who has done what I did. Lets say 10% of 250 000 thats a cool R24 million rands. Enjoy your rewards ...........</p>
It was never escalated and nothing was done about. Congratulations Telkom roll on the appointment of other providers where can be made by your disloyal comments.
It was never escalated and nothing was done about. Congratulations Telkom roll on the appointment of other providers where can be made by your disloyal comments.
