DE
Danie E

1 reviews | Active since Aug 2015

01 Sept 2021, 10:08

Telkom misleading *******

My contract with telkom was about to finish in July. So a month before I went onto their web site and seatch to cancel my contract cause when u call then everything is automated, speaking to a person is impossible. Even search for different number on their web site to call to cancel but its like they hide the numbers on purpose. I eventually only found an option to cancle on the web by submitted documents. I went through the entire process. At the end of August I got charged again. So I tried calling again and they said that you can only cancle by calling them. But they dont give you the number when you search on their web site.

Clearly telkom just wants your money. They dont give a **** afterwards. Dont use them. They dont have help at all. They are *********. They make sure you cant speak to a person and when you finally do they cant help or redirect the call. Untill I die I will warn people against telkom on and off work. South africa will be better off when they finally close.

In sort after I canceled AGAIN they are charging Twice R100. I have not reversed one of them. If this does not get resolved Im gona report this to every governing (ombudsmen)body. In south Africa.

I will write a complaint about telkom every month going forward.

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