TELKOM MISLEADING FIBRE PROMOTION... UNSATISFACTORY SERVICE

I have a current LTE contract with Telkom and Fibre recently became active in our area. I received a call from Telkom promoting a Fibre deal and only opted to accept the Promo Fibre deal as I was placed under the impression that the current LTE package would be migrated to the new Fibre package. When I called the Telkom call centre yesterday I was informed that it can not be migrated and that the only way to cancel it is to pay R1850 as well as penalty fee. We obviously won't need the LTE Router or data as Telkom Fibre was installed yesterday. Why have both LTE and Fibre and pay for both if we are no longer going to have to use LTE? This is totally nonsensical......