Telkom ****ming it's customers.

This is by far the worst service i have ever experienced, and nothing is being done about it. I advise anyone who is experiencing this to go to the ombudsman.

I have a cellphone contract with Telkom, the first month they did not debit my account, i tried doing it myself but they do not have a payment option for the bank that i use. The second month they double debited me ( which is fine by me); however, earlier that day i tried paying via EFT on my account, then they debited my account later that day. i tried calling them to get my refund, but no one is assisting me to top it off I got a call from NuDebt, and they did a debicheck on my account for the 6th of every month for over R1700. while i am still paying my contract, i do not understand what is happening here.

All this money is going out of my account, and it's all because this company failed to debit my account on the very first month of getting my contract? to top it all off it reflected badly on my credit score. This company is ridiculous.