Telkom Migration *******

In May 2022 I app**** for a new fibre installation and was contacted by a telkom agent. After completing the application I was asked by the telkom agent if I would like to migrate my existing telkom contracts to next higher option. I asked about 10 times if there will be no extra charges and I was assured there won't be any extra charges. 3 of my contracts were migrated to a higher option. In June I received my bill and I was charged R300 extra for device obligation fees. I contacted telkom and asked them to cancel all migrations and put me back to my existing option. I also opened up a case. In July I was charged extra again on my bill. Eventually in August the Migration was canceled and now they send me a bill of R7500 for canceling the migration option for the remaining term of the contract. I opened up another case but the call Centre is of no help. I'm sure all calls are recorded. I have date and times with all conversations with telkom. By the way my Fibre application was never even put on the system. This shows how professional telkom really is.