Telkom migration painful exercise.

Its been 1 month with going back and forth with telkom after my adsl line was inactive and no word and the cause of fault until I called in a week later to find out what was happening. I was told that the lines have been ****** and Telkom wasnt going to replace them.

I was then offered an LTE alternative for R599 per month uncapped which I gladly accepted and collected from the courier company in the 13.09.2019. It is not the 08.10.2019 and all the services have been activated except the Sim Card which makes it pointless.

Everyday that I call the 10210 or the 10213 number I speak to another person and have to explain the whole situation again which has become so frustrating. the only thing they tell me is that they are sending an email to the activation department from which absolutely nothing happens. I am writing the review on the 8.10.2019 and to date I still dont have an active sim card. After being advised that I need to do a sim swop from the technical department and wait 24 hours again nothing happened. When I contacted the 10210 I was then told that I shouldnt have dont the sim swop after they had told me to the day before.