Telkom Messing Up As Usual

I’ve app**** for a notebook on April 4th. My application was done over the phone, once the credit check was successful, I could then carry on with the application. The application was successful and it even went as far as setting up a debit order. I then received an sms on April 6th stating that my application was denied. I tried calling Telkom but no answer. I finally got through this morning and I was told that my application was denied because employment could not be verified, however my employer has not received any calls from Telkom! I am an existing Telkom customer as well, they should have all my details!!

I also find it ridiculous that I spent over 30 minutes on the phone to be told that my application was successful and then be told that it was declined.

Telkom really needs to get their business in order!