FJ
F J
1 reviews | Active since Apr 2015
16 Nov 2015, 12:16
TELKOM MESS - COLLECT REFERENCE NUMBERS
11-11-2015 : phones worked perfectly this morn. then Telkom techs were in the area. that afternoon, lines not working. REPORTED FAULT TO TELKOM - \INNOCENT"at call centre - REF 170 CRK 1115. TOLD THAT PROB WILL BE ATTENDED TO IN 48 HRS. next day requested update. \""NKADIMENG\"" - same ref as above. Next day \"" KUTULA\"" - escalation of prob"
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Telkom's replyOfficial
16 Nov 2015, 14:10Hello DRJASSAT,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168178
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168178
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,
Telkom's reply16 Nov 2015, 14:10
Official
Hello DRJASSAT,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168178
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168178
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Best regards,