TELKOM ****MERS ZERO CUSTOMER SERVICE

Do not get a contract with Telkom, they will **** you and the have *********** client service staff. I have a Mifi contract with Telkom and in April I noticed an overcharge on my account, I logged a a debit dispute and no one called me back, In May the same thing happened but this time it was double, i sent another debit dispute. Every time i get an sms telling me that they will contact me. Now they have now suspended my service however they cannot tell me what is it exactly that led to them to take more than what my contract amount. Today i called and the arrogance i received from their staff is disgusting, no accountability whatsoever and i had to repeat myself over and over. i asked for my itemized billing and IP address that did the supposed subscription. After arguing and not getting answers im still siting with no resolution at all.