FK
Frederick K
1 reviews | Active since Jan 2016
03 Mar 2016, 03:39
telkom media team promised to come back to me .
Since i report this issue. i got respond on 26 January 16.<br> from telkom media team Tumelo. <br> Today is March, I'm still waiting for solution to my case. <br> Last year I was collecting case numbers, this year is reference numbers.Ref No is sm192478. <br> Case numbers are no 1 = ***6<br> No 2 =***0<br> No 3 = ***5<br> i believe this will make it easy to solve this issue. <br> At the moment there's no communication from telkom <br> As i was promised to get my money back. <br> Please help. <br> <br> Freddy. <br> <br>
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Telkom's replyOfficial
03 Mar 2016, 04:32Hello freddy modise ,
Thank you for making contact with us.
Please be assured that your contract was cancelled on the 5/2/2016, your query has been sent to our Billing Team for further assistance with the refund.
Your reference number is SM208020.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that your contract was cancelled on the 5/2/2016, your query has been sent to our Billing Team for further assistance with the refund.
Your reference number is SM208020.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply03 Mar 2016, 04:32
Official
Hello freddy modise ,
Thank you for making contact with us.
Please be assured that your contract was cancelled on the 5/2/2016, your query has been sent to our Billing Team for further assistance with the refund.
Your reference number is SM208020.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that your contract was cancelled on the 5/2/2016, your query has been sent to our Billing Team for further assistance with the refund.
Your reference number is SM208020.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***